Returns

Return Policy

Any item purchased on the forsetisteel.com website, excluding eGift CARDS, may be returned unused up to 30 days from the date of delivery. Forseti Steel does not refund eGIFT CARDS except where required by state law.

Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" includes the order number, order confirmation email or original sales receipt.

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return was not a result of our error, we can provide a return shipping label but will deduct the shipping cost from your refund. Original order shipping charges, if applicable, are not refundable on correctly shipped orders.

If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.

To process a return for an item that was purchased on forsetisteel.com, please use our return form below. Include a description of the problem and reference your order number in the email or have it ready when you call and we will initiate the return in our system.

Remember to include original packaging, tags and paperwork in the return shipment. Please note that we do not accept returns or refund purchases if the product has been used and purchases that cannot be verified (Returns lacking proof of purchase are not eligible for a refund or exchange).

Forseti Steel will not accept returns for products purchased through second-hand shops, non-authorized dealers, from reselling sites, discount sites, final sale items, or accept returns due to misuse or neglect.

You should expect to receive your refund within three weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Blem Knife Return Policy

ALL BLEM PRODUCT SALES ARE FINAL. NO REFUNDS, RETURNS OR EXCHANGES WILL BE ACCEPTED.